RMA E

We will be happy to replace this product with another good working/ correct unit. To obtain an RMA [Return Merchandise Authorization] number from us please respond with your full name, address, phone number, description of problem, item number and date of purchase. Please note that we verify the serial numbers match on all products. All of our items being sold include a 30 day warranty. In the unlikely event that you receive a defective item from us or if the product fails within our warranty period, we will fix or replace the product at no charge. The customer will pay the shipping cost to us and we will pay the shipping cost back to you. We also offer a 30 day refund policy. If for any reason you are unhappy with your purchase, just contact us for an RMA number. Once product is returned, we will issue you a refund check. All refunds are subject to a 20% restocking fee. No refunds or exchanges accepted after 30 days. Please note that shipping charges are the customers responsibility and are non refundable.

RMA Issue

We will be happy to replace this product with another good working/correct unit. Your RMA number is # and will be valid for 30 days. Please note that the defective part being returned must match the serial number on record for your order. This RMA number should be placed on the outside on the return package or on the shipping label and send to:

Restocking Fee

We will be able restock this product with a 20% restocking fee. Your RMA number is # and will be valid for 30 days. Please note that the part being returned must match the serial number on record for your order. You also need to provide us with the details of your original payment. We will refund you in the same manner. This RMA number should be placed on the outside on the return package or on the shipping label and send to:

If you are returning the item for a refund, please include your method of payment with the return of the item. If you have paid through PayPal, please include a copy of the payment receipt from PayPal so that we can properly refund you the money as quickly as possible.

Payment Information

Please include your method of payment with the return of the item. If you have paid through PayPal, please include a copy of the payment receipt from PayPal so that we can properly refund you the money as quickly as possible.

Table of Contents

First Contact

RMA Issue

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Restocking Fee

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Payment Information

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